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Frequently Asked Questions
All Questions
Do you provide services in my area?
When scheduling a shoot through our system, it will automatically inform you if our services are available in your area.
How long does it take to receive photos?
You'll receive your photos within one business day. For quicker service, we offer 3-hour delivery at a $25 fee.
How can I prepare my house for photos?
For a smooth photo session, ensure your house is tidy, all lights are on, and cars are removed from the driveway. For additional guidance, click here to download our Photoshoot Prep Guide.
Do you offer virtual staging?
Yes, we do. The turnaround time for virtual staging is typically 2-3 business days.
Do you have any available coupon codes?
If you're a new customer, use coupon code LP10 to receive 10% off your first order. For other promotions, subscribe to our newsletter where we frequently share promo codes.
How many photos will I receive?
We don't set a limit on the number of photos. Our photographers will capture all the necessary shots to showcase your listing. Please feel free to request specific shots or highlight certain features of your listing.
What if I need to reschedule my session?
You can reschedule by contacting us via call, email, or directly on our website. To reschedule online, log into your account and update your order. There's no fee if you cancel a day in advance. Same-day cancellations incur a $25 fee, or a $50 fee if our photographer is en route or at your listing. We understand that changes happen and are flexible to accommodate them.
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